Privacy Policy

Last Updated: [Date]

Introduction
This Privacy Policy describes how keepsakekin.com collects, uses, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and handling your data with care.

Information We Collect
We collect information you provide directly, including:

  • Contact details (name, email address, phone number)
  • Shipping and billing addresses
  • Payment information
  • Order history and preferences
  • Communication records and feedback

We automatically collect:

  • Device information and IP address
  • Browser type and operating system
  • Browsing behavior and usage patterns
  • Cookie and tracking technology data

How We Use Your Information
We use collected information to:

  • Process and fulfill your orders
  • Provide customer support and service
  • Send order confirmations and updates
  • Personalize your shopping experience
  • Improve our website and services
  • Prevent fraud and enhance security
  • Send marketing communications (with consent)
  • Comply with legal obligations

Information Sharing
We may share your information with:

  • Payment processors to complete transactions
  • Shipping carriers to deliver orders
  • Service providers who assist our operations
  • Marketing partners (with your consent)
  • Legal authorities when required by law

Your Rights
You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Restrict processing activities
  • Data portability
  • Withdraw consent
  • Opt out of marketing communications

Data Security
We implement appropriate security measures including encryption, secure servers, and regular security assessments. We use SSL technology to protect your data during transmission.

Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required or permitted by law.

International Transfers
Your information may be transferred to and processed in countries outside New Zealand. We ensure appropriate safeguards are in place for these transfers.

Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

Cookies and Tracking
We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze site traffic and usage
  • Personalize content and advertisements
  • Remember your preferences and settings

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

Policy Updates
We may update this privacy policy periodically. The updated version will be posted on keepsakekin.com with a revised effective date.

Contact Us
If you have questions about this privacy policy or our data practices, please contact us through the form available on keepsakekin.com.

New Zealand Privacy Act
We comply with the New Zealand Privacy Act 2020 and handle personal information in accordance with its privacy principles.

Marketing Communications
You can unsubscribe from marketing emails at any time using the link in every promotional email. You can also manage preferences in your account settings.

Complaints
If you have concerns about our handling of your personal information, you may contact the New Zealand Privacy Commissioner.

Access and Correction
You may access and correct your personal information by logging into your account on keepsakekin.com or by contacting us directly.

Data Breach Notification
We will notify you and the Privacy Commissioner if a data breach causes serious harm or is likely to do so.

Anonymity
Where lawful and practicable, you may deal with us anonymously or using a pseudonym.

Direct Marketing
We only use your personal information for direct marketing if we have your consent or you would reasonably expect us to.